How much does DSV services cost?

We charge a small fee per transaction's value, starting from 2%.

 

Is using DSV secure for me?

Our long experience shows it is much more secure to use DSV Global Transport and Logistics services 

when selling or buying something over the internet.

 

Who pays the fee for each transaction?

It is up to the buyer/seller to choose who will pay the DSV  fees. 

 

How long it takes for a transaction to end?

Generally, maximum 3 days.

 

Do I have to ask for consultance before using DSV?

No special knowledge's are required to use DSV Global Transport and Logistics. It's simple and secure.

 

Why you need to use DSV services?

In today's world of business there are many people who are legitimately trying to buy and sell items to one another. With our DSV service, both individuals can be confident that their transaction will come to a quick, fair conclusion. This is the reason to use DSV services. We are a holding company, we provide a low cost, easy to use form of insurance to make your transaction with other people a pleasure. That is why our company was formed.

 

Can anyone use DSV services?

Yes, anyone can use our DSV Service and it does not have to be an online transaction. items purchased from classified ads, etc. are all eligible.

 

Is your DSV services responsible for shipping damage?

We handle all cargo with personal and professional care, but we also acknowledge the risks of transportation. Our goal is not only to offer the best logistics solutions, but also to cover the risk of unforeseen events. With our cargo insurance you will experience fast claims handling and receive payment usually within 7 days in case of lost cargo.

 

Why do I need insurance if everything is packed professionally?

Items can get damaged due to unforeseen circumstances like accidents or any natural disaster in the moving process.

 

What is insurance coverage based on?

On the declared value, which can be calculated easily with assistant of Field Staff.

 

What are my responsibilities during the moving process?

Provide documents like transfer letter or joining letter and copy of RC book for your vehicle moving.

 

What type of containers will be used to transport?

Sorry, we dont use containers, We have modeled specially designed Portable Home.

 

How long packing and loading take at my residence?

Normally it takes to 3 - 4 hours for a room.

 

What is it that cannot be loaded on to the vehicle?

Some possessions like pets, Liquids/Oils, inflammable items will not be allowed to be loaded on to the 

vehicle.

 

How can I move my car?

We have special Vehicles to transport your car.

 

How far in advance do I need to schedule my transport?

We recommend that you book your vehicle transport at least 10 days prior to your desired pick-up date. You can always book earlier than that, though! In fact, the more notice we have, the greater your chances of getting the pick-up date that you need.

 

Do I have to be present at pick up and destination points?

Yes. Either you or your designated representative must be present at both sites. The transporter will not be able to accept your vehicle without an authorized signature, and he/she will not be able to deliver your vehicle without an authorized signature on the Bill of Lading.

 

Can I schedule my pick up and delivery at a specific date and time?

We will do everything possible to pick up and deliver your vehicle according to your schedule. As soon as your vehicle is dispatched, we will call you and give you the names of both the carrier and the driver. The driver will contact you 24 hours prior to pick up and delivery, depending upon his/her cell phone range.

 

Is my quote for door to door service?

At DSV Global Transport, all of our services include door-to-door delivery – unless you specifically request 

otherwise. “Door-to-door” means that the driver will get as close to your door as is legally and safely 

possible. Many cities have restrictions on large trucks that prohibit them from driving into some residential areas. In those cases, specific arrangements will be made to make your transportation as convenient as possible.

 

Will my vehicle be driven?

Your vehicle will only be driven on and off the carrier. The mileage at pick-up and delivery points will be 

written down on your Bill of Lading by the transporter.

 

Is my vehicle insured during transport?

Yes. The Carrier insures your vehicle for the full market value during transport.

 

What if I am not available when the transporter delivers my vehicle?

The transporter will call you 24 hours prior to delivery and make every effort to schedule a drop-off that is convenient for you.

 

Will you transport my vehicle if it is inoperable?

Yes. We transport inoperable vehicles. However, there may be an additional fee for doing so, and you’ll have to pay that fee to the transporter, along with the rest of your bill. It is your responsibility to notify the agent when you schedule your transport of the operability/inoperability of your vehicle.

 

What if my vehicle is damaged?

If damage occurs during transport, we will assist you in processing your claim against the carrier. You should notify us immediately, and the claim must be filed within 7 days of delivery. It is imperative that you inspect your vehicle (with the driver) when your car is picked up and delivered. Your signature on the Bill of Lading means that your vehicle was delivered satisfactorily and is damage-free.

 

How do I prepare my vehicle for transport?

Secure or remove any loose parts or specialty items – like ground effects, spoilers, fog lights, wide mirrors 

– and lower or remove the antenna, if possible. Repair or seal any tears or open seams on convertible tops to prevent fast-moving air from causing further damage. Insure that the radiator has adequate levels of fresh anti-freeze. The battery should be secure, have no leaks, and fluid levels should be low enough to accommodate expansion. Leave about a full tank of gas in the vehicle. Make sure that your vehicle is clean enough to ensure an accurate pick-up inspection. Crack open one window to relieve pressure from temperature and elevation changes. This will allow for your vehicle(s) to breathe and protect window(s) from blowing out during a change in pressure or temperature.